Hi! I'm Andrea, I have an experience in administrative support, customer service, lead generation, CRM management, and appointment setting. I help businesses stay organized, improve client communication, and keep daily operations running smoothly.
What I Can Do
• Administrative Support
Data entry, documentation, and file management
E-mail and calendar management
Report preparation and record keeping
Google Workspace & Microsoft Office
CRM management and database maintenance
• Customer Support
E-mail, chat, SMS, and phone support
Customer inquiries and follow-ups
Professional and friendly communication
Client documentation and coordination
• Lead Generation & Appointment Setting
Lead qualification and CRM updates
High-volume SMS outreach and follow-ups
Appointment scheduling using Google Calendar
Daily reporting and pipeline management
Sales support and lead tracking
Tools
Google Workspace • Microsoft Office • ChatGPT • Canva • GoHighLevel • CRM • Slack • Zoom
Why Work With Me?
• Detail-oriented and highly organized
• Reliable and proactive
• Strong written and verbal English communication
• Fast learner and tech-savvy
• Able to work independently with minimal supervision
My goal is to provide dependable, high-quality virtual assistance so you can focus on growing your business while I handle the day-to-day operations.