Are you looking for a reliable MARKETING & AUTOMATION SPECIALIST, GOHIGHLEVEL EXPERT, or ACCOUNT MANAGER who can help streamline your operations, improve your sales process, and build systems that support business growth? You have found the right candidate.
I have over 1.5 years of hands-on experience in GoHighLevel, Zapier, CRM automation, sales, account management, and customer service. I specialize in building organized, scalable systems that help businesses capture leads, automate follow-ups, improve client communication, and increase efficiency.
MARKETING & AUTOMATION:
GoHighLevel | n8n | Zapier | CRM Setup | Workflow Automation | Email & SMS Automation | Lead Nurturing | Appointment Reminders | Client Onboarding | Pipeline Management | Tags | Custom Fields | Forms | Surveys | Calendars | Reporting | GHL Snapshots
WEBSITE & FUNNEL DEVELOPMENT:
Business Websites | Landing Pages | Sales Funnels | Lead Capture Forms | Mobile Optimization | Domain Setup | DNS Configuration | Basic HTML and CSS Customization | Website Integrations
SALES & ACCOUNT MANAGEMENT:
B2B Sales | Account Management | Client Relationship Management | Lead Generation | Cold Calling | Cold Email Outreach | Product Placement | Sales Follow-Up | Customer Retention | CRM Management | Pipeline Monitoring
CUSTOMER SERVICE & OPERATIONS:
Inbound and Outbound Support | Billing Support | Appointment Scheduling | Escalation Handling | Customer Experience | Subject Matter Expert Support | Process Improvement | SOP Implementation | Administrative Support
TOOLS:
GoHighLevel | Zapier | Zoho CRM | Airtable | Calendly | Google Workspace | Microsoft Office | Excel | Google Sheets | Slack | Canva | ChatGPT | Claude
Currently, I work as a Senior Account Manager at DUO Marketplace, managing B2B sales, buyer relationships, account growth, CRM management, and product placements. I also serve as a Marketing & Automation Specialist at Real Change Financial (RCF), where I build and optimize GoHighLevel CRM systems, workflow automations, websites, sales funnels, and lead nurturing processes. In addition, I support Modern Day Marketing (MDM) by developing marketing automations, CRM workflows, AI-powered solutions, and system integrations using platforms such as GoHighLevel, Zapier, -----------, HubSpot, Google Ads, and Meta.
Previously, I worked in the BPO industry supporting Shred-it and Stericycle, where I specialized in customer service, billing, appointment scheduling, escalations, and served as a Subject Matter Expert (SME). I am proactive, highly organized, and results-driven, with a systems-first mindset focused on improving operational efficiency, automating repetitive processes, strengthening client relationships, and helping businesses scale through technology and well-designed workflows.
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