I bring over four years of experience in customer service, including two years in the BPO industry and another two years as a Customer Service Supervisor within the e-commerce sector. My background is further strengthened by nine months of leadership experience as a Junior Supervisor in a convenience store and an additional nine months as a Marketing Supervisor. My diverse experience has sharpened my skills in enhancing customer relationship management and contributing effectively to marketing efforts, making me a well-rounded professional ready to tackle new challenges.