I have over six years of experience in administrative and human resources. I also have experience in BPO industry for almost 2 years handling US clients. As a customer service representative we assist customer with all their concerns regarding with the product. As an aspiring Virtual Assistant I am adaptable, a fast learner and detailed oriented. I can do multitask and I have a willingness to learn.
In my previous role as an HR Generalist, I supported the full employee , End-to-end process from coordinating recruitment and onboarding processes to maintaining employee records and assisting with policy implementation. I regularly partnered with managers and employees to address workplace concerns, ensure compliance with labor laws, and promote a positive and inclusive work environment. I also assisted with HR reporting, benefits administration (etc,timekeeping, government mandated) , Employee relations and employee engagement initiatives.
I am highly organized, detail-oriented, and comfortable handling confidential information with discretion. My ability to communicate clearly, build strong working relationships, and manage multiple priorities has allowed me to support both employees and leadership effectively. I am particularly motivated by opportunities to improve HR processes and contribute to a workplace culture that values fairness, development, and collaboration.
