My name is -----------, and I have 10 years of total work experience. I've been with sales (outbound), customer service (voice and non-voice), collections, healthcare field (medical records retrieval and provider query), quality assurance, admin assistance, client relations (subject matter and process/product improvement), and e-commerce.
I take pride in great decision-making. I am an expert in Zendesk (Triage and Legacy), CSB, Retool, Salesforce, Amplitude, Periscope, Stella, Power BI, Zoho, Trello, TimeDoctor, -----------, and Slack usage. Able and eager to learn new knowledge in a timely manner, as well as passionate about any job assigned and puts client satisfaction first.
I have received multiple recognition as well for being a top performer and an efficient employee. And my greatest work achievement was when I was one of the few members of a team to visit corporate office of the account I previously worked for in Palo Alto, California.
I am honest and proud to say that I am continually growing and learning new skills.