Hi, I’m Mica, a dedicated Executive Virtual Assistant and Sales Support Specialist with over 2 years of experience helping business owners and teams stay organized, efficient, and customer-focused.
I’ve supported clients in sales, administrative management, and customer relations, ensuring smooth daily operations — from managing calendars and email inboxes to handling CRM updates, reports, and lead generation.
In my previous roles, I:
Consistently exceeded sales and customer satisfaction targets at Quantrics (Bell Canada) and Clearsource BPO
Provided reliable admin and communication support to international clients as a freelance VA
Developed strong multitasking, organization, and follow-through skills that keep busy entrepreneurs on track
I’m highly adaptable, detail-oriented, and proactive — the kind of VA who anticipates needs and takes initiative before being asked.
???? Skills:
Calendar & Email Management · Customer Service · Data Entry · Canva · Google Workspace · Microsoft Office · Lead Generation · CRM Tools
If you’re looking for a dependable virtual assistant who delivers consistent, high-quality work and communicates clearly, I’d love to help lighten your load so you can focus on growth.