I am an experienced Virtual Assistant and administrative professional with a strong background in customer service, quality assurance, and student support. I have experience managing inquiries, scheduling, records, enrollments, bookings, and day-to-day administrative tasks while maintaining a high level of accuracy and professionalism. My background as a Senior Quality Analyst has also strengthened my attention to detail, problem-solving, communication, and ability to identify areas for improvement. I am adaptable, reliable, organised, and committed to providing efficient support while ensuring tasks are completed accurately and on time.