Customer-focused operations professional with experience in project coordination, delivery management, and multi-channel customer support. Skilled in pre-project planning, scheduling, client communication, issue resolution, and workflow optimization. Proficient in HubSpot, Buildertrend, Xero, IT Hub, Zendesk, Shopify, and other CRM and project management tools.
Known for strong organizational skills, attention to detail, and the ability to streamline processes for efficient and accurate project and service delivery.
Delivery Coordinator
Project Coordinator
Customer Care
Technical Support
Social Media Manager
Content Creator
Order Processing
Online Research
40 WPM with 99?curacy
Here are the Tools that I am well-versed of:
Invoicing: Xero
Time Management: Asana, Trello <8efe80624d780eba0c6493ec45140364>Emailing System: Slack, Outlook, Microsoft Teams, Gmail
Ticketing System: Zendesk, Gorgias, HappyFox
VoIP/Softphone - Avaya, Five9
E-commerce website: Amazon, Shopify
Social media sites: Facebook, Instagram, LinkedIn, Twitter.
Google Sheets
Google Docs
Microsoft Excel
Microsoft Word
Sharepoint
Online Inventory Management: DEAR Systems, MYOB, Jiwa
IT Hub
Hubspot
If my profile is fit for the job, I am just one invitation away.
