Mental Health Virtual Assistant | 4+ Years of Experience
I am an experienced Mental Health Virtual Assistant with 4+ years of experience supporting psychiatrists, PMHNPs, and mental health practices with administrative and patient support tasks.
My Expertise:
• Patient communication and appointment scheduling
• Insurance verification through Headway, Alma, and Grow Therapy
• Referrals and lead management through Zocdoc, Klarity, and Zencare
• Prior Authorization using Cover-----------ds
• Lab order coordination using Quest Diagnostics
• CURES checking
• Chart preparation and review
• EHR management using Tebra, PracticeQ, and SimplePractice
• Patient communication through Spruce, RingCentral, and Hostinger Email
• Google Workspace – Gmail, Google Calendar, Google Drive, and Google Sheets
• Patient intake, follow-ups, appointment reminders, and administrative support
I am organized, detail-oriented, reliable, and comfortable handling sensitive patient information while maintaining professionalism and confidentiality.
I can work independently, follow established workflows, communicate professionally with patients and providers, and efficiently manage multiple administrative tasks.
Available for part-time or full-time remote work.
