I have been in the BPO industry for 6 years now. I have excellent experience in outbound and inbound calls, live chats, texting, and emails. I know how to handle different types of customers, especially an irate one. I am very knowledgeable in ZOHO, Slack, Microsoft, CRM, Oracle, Salesforce, Tableau, GetPaid, Siebel, VoIP, USP, VDI, Livevox, and Textline. I can work under pressure and fast learner.
