Determined and passionate in providing top notch level customer service and support with over 5 years of professional experience. I have been working remotely as an Ecommerce Specialist & Virtual Assistant, ever since the pandemic hit our country. My client's are specifically from the US, assisting them with any integration that they will need to their punch-out and website shop, that will help with their sales increase. I mainly work both for marketing and sales as it is my expertise for years. My usual task would be ensuring the design of the shop adheres to the brand guidelines and directives by updating product content, prices, and images, build a list of opt-in subscribers and then run a marketing campaign and promotion via SMS and email. And also, I worked on business to business transaction. I troubleshoot challenges and set up the client that transact business through electronic transmission from procurement solutions.