- Improve IT processes
- Monitor and maintain computer systems and networks
- Manage communication with customers and users
- Manage issues related to self-service operations, reporting systems, knowledge management, i----------- management and service requests
- Knowledgeable in using Adobe application such as: (Adobe Premiere Pro, Adobe Photoshop, and Adobe Illustrator)
- Junior Web Development skill such as: (HTML, CSS, Bootstrap, PHP and Javascript)
- Create/write IT Knowledge Base Articles
- Knowledgeable in using Microsoft office Suite application such as: (Outlook, Word, Excel, Powerpoint and Access)
- Basic knowledge in User Access Review (UAR) / Identity and Access Management (IAM)
- Basic knowledge in Website Penetration testing.
