I'm a service desk analyst with 5 years of experience providing technical support for business-to-business companies. I understand the issue quickly and will work to resolve your computer problem in short order. Well-versed in the technological sector. As a service desk analyst, I play a vital role in maintaining an organization's IT infrastructure and ensuring that users can work effectively with technology. My ability to diagnose, resolve, and communicate technical issues is key to the success of the service desk and the satisfaction of end users.
Service Desk Specialist | Wipro LimitedJuly 2019 - Present
Japanese Technical Support Representative | Reimage Philippines Inc.July 2018 - July 2019
Google IT Support Certificate
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