Detail-oriented and client-focused professional with a Master’s in Business Administration and over 4 years of international customer service experience aboard cruise ships. Adept at managing administrative tasks, calendar scheduling, and communication in a fast-paced and multicultural environment. Proven ability to deliver excellent client service, manage multiple responsibilities, and adapt to virtual tools including Microsoft Office, Google Workspace, Canva, and WordPress. Now seeking to transition into a Virtual Assistant or Remote Appointment Setter role where my hospitality background and customer service skills can add value in a remote setting.