I'm John Paul Seda, I've been working as a System Support for almost 10 years now. As a System Support, I am the first point of contact when issues are raised, I am responsible for providing quality solutions to Users/Clients ensuring that the support I give the-----------ets their expectations.
I have vast experience in terms of problem-solving, data analysis, troubleshooting, and software development and I also am proficient in using MS Office Applications. I organize my tasks and categorize them based on risk level and prioritization, constantly monitoring each to make sure that there's progress and that they are completed on time. I have strong communication skills developed from constant interaction with different users across SEPA and APAC Region.
