Hi! Iβm a reliable and detail-oriented Property Manager and Virtual Assistant specializing in Short-Term Rentals (STR), Airbnb, and vacation rental operations.
I have hands-on experience managing guest communications, coordinating cleaners and maintenance, monitoring reservations, handling property issues, and supporting the day-to-day operations of short-term rental businesses.
π‘ What I Can Help You With:
* Guest communication via Airbnb, VRBO, -----------, email, and phone
* Managing inquiries, reservations, check-ins, and check-outs
* Guest support and resolving issues professionally
* Coordinating cleaners, maintenance teams, and vendors
* Monitoring calendars, bookings, and occupancy
* Sending check-in/check-out instructions and reminders
* Managing guest reviews and responses
* Listing updates and optimization
* Property and amenity information management
* Following up on maintenance and operational issues
* Administrative and data-entry tasks
* Owner and vendor communication
* Lead research and CRM management
π» Platforms & Tools
* OwnerRez β Property management and reservation management
* Cloudbeds β Property management and booking operations
* Airbnb β Guest communication, reservations, and listing management
* ----------- β Reservations and guest communication
* VRBO β Vacation rental management and guest communication
* Google Voice β Guest and business communications
* HubSpot β CRM, lead management, and data organization
* Canva β Marketing materials, graphics, and content creation
* Wix β Website management and content updates.
Iβm comfortable learning new software and can quickly adapt to your systems, processes, and SOPs.
β Why Work With Me?
I understand that successful short-term rentals require more than simply responding to messages. Guests need fast, friendly, and professional communication, while properties need consistent follow-up and organization behind the scenes.
Iβm proactive, dependable, organized, and comfortable handling multiple tasks at once. My goal is to help property owners and managers save time, improve guest satisfaction, and keep daily operations running smoothly.
Iβm available for part-time or full-time opportunities and am open to long-term partnerships.
If youβre looking for someone who can take care of your guests and help keep your STR operations organized, Iβd be happy to work with you!