I specialize in Customer Service given my 9 years of experience in this field with 4 years of that in a Managerial/Management role. Excellent English communications skills, both verbal and written. I also have enough knowledge in tools or systems such as: Microsoft Office (Office, Excel, PPT, Word, Outlook, Teams), Google (Sheets, Forms, Docs, Calendar, Slides, Meet), Zoom, Slack, Zoho CRM, Loom, Skype etc. With my experience in the Management/Managerial role, my key talents are: reports making, data research and analysis, attention to detail, works with less supervision, and goal oriented.