A highly organized, dedicated disciplined and experienced shop service manager with over 25 years of experience in automotive industry. Knowledgeable in business development management, people development management, responsible in providing friendly customer service, administrative tasks, car repair and maintenance, spare parts, cash and inventory management. Additionally, I have strengthened my skills in strategic planning, decision making, problem solving and attention to details. Moreover, I have contributed immensely to improving the business by successfully managing sales resulting in increased performance and productivity.