Hi, Good day, my name is Jomar Tolding Bombon, I worked as a customer service representative for roughly 3 years with Teleperformance mostly in a remote setting. I am comfortable working on a shifting schedule.
As a customer service representative we assisted and provided live captioning telephoned services to the hard-of-hearing and the elderly ensuring they have a smooth and comfortable telephone experience. We captioned numerous types of calls and made sure to stay dedicated and provide the best service to our clients and customers.
I am tech-savvy and familiar with the office tools:
- Microsoft Word
- PowerPoint
- Excel
- Google Suites
- Email Management
- Calendar Management.
I am planning to shift career from the BPO industry to being a Virtual Assistant. I am trainable and can adapt to tools needed for work.