Paula is a Certified Senior System Architect (CSSA) with over 5 years of experience in application support, cloud applications, and application development.
She has worked on various projects involving Pega Customer Service and Pega Platform, delivering high-quality and user-friendly applications for clients across different industries. She has also contributed to the development of an R&D application using Pega App Factory, collaborating with Pega SSA and LSA to formulate the technical design. She is skilled in resolving work object-related issues, troubleshooting, and addressing post-release and deployment issues, as well as ensuring guardrail compliance and best practices.
Paula is passionate about learning new technologies and enhancing her skills in Pega and other low-code platforms. She is motivated by the challenge and satisfaction of creating innovative and efficient solutions that meet the needs and expectations of the users and the clients. She values collaboration, communication, and quality in her work, and strives to deliver excellence and value in every project.