Dedicated and detail-oriented Virtual Assistant with a diverse background in education, customer service, and logistics. Born and raised in Bahrain, I moved to the Philippines at the age of 21 to pursue my studies, providing me with a unique multicultural perspective.
With over 3 years of experience as a kindergarten teacher, I have honed my organizational and communication skills, ensuring the effective management of daily classroom activities. My 2+ years in customer service have equipped me with expertise in billing support, technical assistance, and customer walkthroughs for a leading U.S. network provider, where I successfully upsold products while maintaining high customer satisfaction.
Currently, I work as a Logistics Tracker for a Canadian trucking company, where I manage email communications and coordinate the timely pickup and delivery of shipments, ensuring they arrive in perfect condition. My ability to juggle multiple responsibilities, coupled with my commitment to excellence, makes me a valuable asset in any virtual assistant role.
Key strengths include:- Strong organizational and multitasking abilities- Excellent written and verbal communication skills- Proficiency in customer relations and problem resolution- Technical skills in billing, logistics, and various software tools
I look forward to leveraging my skills and experience to support your business and contribute to its success.
