- A highly motivated individual who aims to deliver above-and-beyond service to my client. If you want to save your money, time, and effort and are looking for a committed and consistent hardworking individual, hire me.
Virtual Assistance - E-Mail correspondence, answering Skype phone calls, data entry, checking schedules and updating calendar for meetings, managing social media accounts, managing Kajabi and Reddit.
<8efe80624d780eba0c6493ec45140364>Email Marketing - from searching for potential customers or clients to sending email templates and managing email inboxes.
Internet Research - email address/websites/blogs/forums/contact details / etc
Data Entry - Microsoft Office / Google Sheets / Google Docs I can also work (copy/paste/transcribe/record/compute).
For more than 5 years, I worked in customer service. I was promoted from customer service to tier II support after starting out as a representative. I had the opportunity to learn what it was like to manage a team and conduct QA calls.
I always strive to give each and every customer service that goes above and beyond. I always make sure that experience is on top of it rather than just offering them the solution.
I came to understand that giving customers a fantastic experience helps the company expand. Customers who are pleased with a product or service are loyal customers. I'm sure you'd agree that I'd make a fantastic addition to your team.
My skills:- Superb Customer Service- Attention to detail- Organized- Clear Communication Skills- Empathy- Ability to Use Positive Language- Taking Responsibility- Managing Team- Creating a standardized process- Flexible- Adaptability- Quick learner and Willing to improve- Knows MS Office Suite- Knows Canva- Knows G Suite- Knows Slack and Zoom- Definitely can work under pressure- Event planner
I have experienced in:- Live Chat and Phone Support Representative- Zendesk Customer Service Specialist- Customer Service Supervisor- Ticket, Chat, Phone, Social Support Agent
Let's chat about how I can help you with your business.
Thanks for visiting my profile and hoping to work with you soon.
Godspeed!
