Dedicated and results-driven professional with over 15 years of experience in customer service and 1 year of experience as a medical biller. Proven ability to handle diverse customer needs, resolve complex issues, and maintain high levels of client satisfaction. Skilled in communication, multitasking, and data accuracy, with a strong understanding of healthcare billing processes, insurance claims, and patient account management. Known for professionalism, reliability, and a commitment to providing quality service in both customer support and medical administrative roles.