Goal-oriented professional with more than eight (8) years of experience in shared services industry and more than three (5) years of experience in the software development industry. Comprehensive experience in technical support, customer service, quality assurance, systems and hardware troubleshooting, and stakeholder management. Familiarity and understanding in programming languages and relational databases. Strong technical and analytical skills necessary in developing business solutions and innovation. Seeking a position where I can use my experience and skills.
