I am a dedicated IT Technical Support who previously worked in a United Stated based company in the Philippines which is a Manufacturing and logistic company and I effectively assist client on-site and remotely. I am proficient with active directory, ScreenConnect, TeamViewer, AnyDesk and remote desktop in assisting remote clients. I have experience hands on troubleshooting with Desktop, laptop, printers and other IT assets. I have experience with Microsoft Office 365 and Microsoft Azure. I work well with my clients, giving empathy to them to calm them and rectify their issue.
