“I have been in different job industries; Education, Retail, Customer Service, and BPO. I have acquired skills that made me adaptable in some work environments. I am an adaptable, inquisitive, and responsible Education graduate seeking employment and/or a career change with a company that offers a positive and supportive atmosphere to learn and implement new skills and technologies for personal and professional growth.” Here are some of my prior experiences and tool skills:
1. ZOHO: Zoho CRM, Books, Bookings, SalesIQ Chat & Zoho Assist
-Used as the main tool for Customer Relationship Management where I record the clients’ information. Aside from CRM, I set up clients, future recurring invoices in the Zoho Books and received payments. I assisted clients using the SalesIQ Chat and further assist them in a remote session via Zoho Assist. Booked scheduled appointments of our members in the Bookings.
2. GOOGLE: Google Drive, Google Docs, Google Sheet & Gmail
-Google drive used for shared documents, used in data entry and to provide assistance to company customers/clients via email.
3. Customer Service: Retail, Inbound & Outbound Calls, Chat & Email
-Works with clients who have complaints, orders, or require
information about products/services purchased from the organization and
providing resolution efficiently and in timely manner.
4. Appointment Setting
5. Teamwork & Collaboration
6. Detail-Oriented
7. Time Management
8. Can independently do the job with a minimal supervision.
I am also interested in:
-Watching Films & TV Series
-Photography (Canva & Lightroom Mobile)
-Short Video Editing
-Social Media
-Watching life-hacks videos
