I'm Neil Muncal based in Manila, Philippines with nearly 5 years of experience as an Executive Virtual Assistant and Healthcare Associate. I have worked as a Medical Virtual Assistant in clinical settings and was promoted to Operations Manager, serving as the primary point of contact for doctors, patients, caregivers and staff. I manage business emails, calendars, documentation, payroll processing, client records, and scheduling, while coordinating meetings, conducting candidate screenings and facilitating orientation programs.
I'm experienced in handling inbound and outbound calls, managing US insurance and medical billing accounts, and supporting patients with coverage verification, claims, pharmacy benefits and account inquiries. I am HIPAA-certified and highly committed to data security. Additionally, I have expertise in liability insurance, assisting clients with policy guidance, credentialing documents, and required certificates.
My strongest attributes are reliability, ownership, and integrity. I consistently meet deadlines, exceed expectations and follow company policies to ensure operational excellence. My promotion to Senior Operations Manager reflects my proven performance and dedication in fast-paced environments.
I'm excited to contribute my skills and help support the growth of your business. Please feel free to message me to learn more about how I can add value to your company, or book a meeting so we can discuss this further.
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