Medical Virtual Assistant | Insurance Verification | Prior Authorization | Patient Scheduling
I am a dedicated Medical Virtual Assistant with over 4 years of healthcare customer service experience supporting U.S. and Canadian healthcare organizations.
My experience includes working in the BPO company with Aetna Individual & Family Plans, SilverScript Medicare Prescription Drug Plans, Walgreens Vaccine Scheduling as a Customer Service Representative, and currently Virtual Assistant providing insurance verification services for a Canadian medical clinic.
I specialize in:
- Insurance Verification
- Benefits Investigation
- Prior Authorization
- Patient Scheduling
- Appointment Coordination
- Patient Support
- EMR/EHR Documentation
- Administrative Assistance
I am comfortable communicating with insurance companies, healthcare providers, and patients while ensuring accuracy, professionalism, and confidentiality.
I am detail-oriented, dependable, and committed to helping medical practices improve workflow efficiency and provide excellent patient care. I adapt quickly to new systems and enjoy supporting busy healthcare teams by reducing administrative workload.
I am available for long-term opportunities and ready to become a valuable member of your team.
Verified
