Answer all issues or concerns to selling partner of Amazon with their selling account
• Handles both emails and phone contact at the same time. Two concurrencies for the email.
• Assist virtual assistants with seller central account of their clients
• Resolving email concerns such as listing reinstatement request, reimbursements, FBA inquiries
• Assist selling partners on how to handle return requests for their buyers
• Helping them how to resolve policy violations on their listing
• Handle reimbursement requests for lost/damaged inventories for fulfilled by Amazon
