Hi, I’m Janine. I bring over 2 years of experience as an Appointment Setter for Instagram-based local businesses in the US and a Dental Clinic, along with 4 years of administrative experience across various industries.
In my previous roles, I supported a mortgage and financing company as an Operations Staff, ensuring accuracy and compliance by reviewing and verifying documents prior to loan approval. I also worked as a Credit and Documentation Analyst in a Real Estate company, where I handled client communications and prepared response letters for inquiries, concerns, compliances, and complaints.
My background has strengthened my administrative, organizational, and customer service skills. I am highly adaptable, detail-oriented, and quick to learn new tools, tasks, and work environments. With my experience, I can confidently help your business run efficiently, support your clients effectively, and contribute to your team’s success.
I have listed below my skills and tools that I used and familiar with:
Appointment Setting & Lead Management
Client Communication & Customer Service
Document Review & Verification<8efe80624d780eba0c6493ec45140364>Email and DM Handling
Compliance & Records Management
Drafting Letters, Reports, and Responses
Data Entry & Information Management
Task Organization & Time Management
Problem-Solving & Conflict Resolution
CRM Management & Calendar Coordination
Administrative and Operational Support
Tools and Platform:
Slack
Google Sheets
Google Workspace (Docs, Drive, Gmail, Calendar)
GHL (GoHighLevel)
Instagram CRM / DM Tools
Basic CRM and scheduling platforms
Notion
Loom
