• Builds a brand identity and online presence through the creation and dissemination of multimedia content online
• Develops content strategies, managing a content team, growing an online community and tracking the community's growth
• In charge of handling different shopping platforms such as Facebook, Shopee, Lazada and Tiktok.
• Driving the sales performance of the e-commerce platform
• Managing and executing promotional campaigns
• Providing insights no customer shopping trends ot support assortment selection
and identify assortment gaps
• Ensuring good customer service by addressing and ensuring hte timely resolution
of customer issues or comments
• Working closely with demand planning and warehousing teams ni order ot ensure smooth order fulfilment
