I'm a Senior Agent experienced in customer support and phone communication. I've been working in Customer Service for over a year now. Expert in managing bills and payment, scheduling appointments, setting up bills’ arrangement, creating a refund forms, and processing online orders. I’m detail-oriented, organized and possess excellent communication ----------- addition, I’m a great multi-tasker and well-experienced in customer service jobs. I’m versatile, proactive and self-sufficient individual capable of managing administrative task, and communication with ease.