About Me:
I am dedicated and detail oriented professional with a Bachelor's degree in Accountancy and a passion for delivering exceptional virtual assistance and customer service. With a solid foundation in financial management and commitment to excellence, I bring a unique set of skills to support your business ----------- cation:
• Bachelor of Science in Accountancy: Immaculate Conception College Balayan, Inc., 2023
Key Skills:
1. Accounting Expertise: My academic background in accountancy equips me with a strong foundation in financial principles, bookkeeping, and financial analysis. I can assist with financial report, budgeting, and data analysis.
2. Attention to Detail: As an accountant, I am accustomed to handling numbers with precision. This skill translates into meticulous data entry, accurate record-keeping, and error-free document preparation.
3. Organization: I excel at managing tasks and deadlines, ensuring that projects and responsibilities are executed efficiently and on time.
4. Communication Skills: My ability to convey information clearly and professionally, both in writing and verbally, makes me an effective customer service representative. I can handle inquiries, resolves issues, and maintain positive client relationships.
5. Tech-Savy: I am proficient in various software tools such as Microsoft Office Suite, Quickbooks, and CRM systems. I'm also adaptable and quick to learn new technologies to streamline tasks and improve effieciency.
Experience:
• Virtual Assistant: PHCX Management, September 2022 - December 2022
- Provided administrative support, including sending appointments, managing emails, and data entry.
• Customer Service Representative:
1. 24/7ai Philippines, July 2021- December 2021
2. Telus International Philippines, April 2022 - July 2022
- Responded to customer inquiries via phone, email and chat in a courteous and timely manner.
- Resolved customer issues and ensured customer satisfaction.
- Maintained a high level of product knowledge to provide accurate information.
Why Choose Me:
I am driven by a commitment to professionalism, a strong work ethic, and a desire to help businesses succeed. With my background in accountancy and my customer service experience, I offer a unique blend of financial expertise and client-focused service. I am dedicated to supporting your business in achieving its goals and maintaining a positive image with clients.
Let's Connect:
I am eager to bring my skills and dedication to your team. Feel free to reach out to me to discuss how I can contribute to your business's success. You can contact me at ----------- or-----------