Let’s streamline your practice’s billing process and enhance your revenue cycle!
With 2 years of experience in medical billing and administrative support, I’m skilled
in claims management, insurance verification, data entry, and resolving unpaid,
rejected, and denied claims. I’ll ensure your billing runs smoothly and efficiently,
allowing you to focus on delivering great patient care.
SKILLS & AREA OF EXPERTISE
• HIPAA Trained
• Medical Billing
• CPT & ICD-10 Coding
• Insurance Verification• Denial Management
• Claims Processing and Follow-up
• Attention to Detail
• Data Entry
• Strong Communication & Client Relations
• Knowledge of Billing Software
• Problem-solving
• Time Management & Task Prioritization
• Team Player
• Fast Learner
TOOLS
• Therapy Notes
• Raintree
• Avea Office
• RingCentral, Dialpad, Zoom
• -----------
• Availity, UHC Provider Portal, Optum Pay, Evernorth Provider Portal
• Microsoft Office Suite (Word, Excel)
• Google Workspace (Docs, Sheets)
• Google Suite (Gmail, Google Calendar)
• Trello, Canva, Slack
WORK EXPERIENCE
January 2023 – June 2024
Cleburne Health LLC, Medical Biller & Admin Assistant
• Verified patient insurance coverage and eligibility before services are provided to ensure proper billing and reduce denials.
• Resolved denied or rejected claims by communicating with insurance companies and ensuring timely follow-up for payment.
• Maintained accurate and up-to-date patient records, including billing details, insurance information, and payment history.
• Submitted clean claims to insurance companies and following up regularly to ensure timely reimbursement, addressing any issues that arise during the process.
• Assisted with general office tasks such as answering phones, data entry, and ensuring smooth office operations.
February 2022 – August 2022
Alorica AT&T, Customer Service Agent
• Identified customer issues or complaints, troubleshooting, and providing effective solutions to ensure customer satisfaction.
• Responded to customer questions via phone, email, or chat, providing productor service information and resolving concerns.
• Maintained accurate customer information in the system to ensure smooth communication and service history tracking.
• Offered expert advice on products or services, guiding customers on usage, and recommending solutions based on their needs.
• Assisted with order placement, tracking, returns, exchanges, and any related customer requests
