Hi, I'-----------ryl. I'm a reliable, organized, and proactive Administrative & Executive Virtual Assistant experienced in providing operational support to businesses and founders to stay organized, support their customers, and create more opportunities for growth.
I can take day-to-day administrative work off your plate, manage customer inquiries through phone, email, and live chat, research and qualify prospects, conduct email and social media outreach, follow up with leads, and support your digital presence through content creation and social media management. I've worked in fast-paced remote environments handling up to 50–100+ customer interactions daily, maintained strong CSAT and quality performance, earned recognition as a monthly Top Agent, and helped build an online community from the ground up.
I can help you with these tasks:
General Administrative support
Executive support
Calendar management
Inbox & email Management
File management
Travel Planning
Manage complex itineraries
Organize travel confirmations and itineraries
Scheduling and booking confirmation
Appointment scheduling & follow-ups
Customer service support (phone, email & chat)
Invoicing & billing support
Payment processing
Travel Management
Travel and appointment coordination
CRM management
Customer account management
Lead generation & lead qualification
Prospect research & lead list building
Digital marketing support
Outreach marketing (Email outreach)
DM and social media outreach
Cold calling & appointment setting
Lead nurturing & prospect follow-up
Client account management
Social media management
Social media community engagement
Community management
Audience growth strategy
Graphic Design
Content strategy & calendar planning
Content creation & scheduling
Caption writing & script writing
Social media KPI tracking & reporting
Data Entry & spreadsheet management
Project coordination & workflow tracking
Insurance verification
Insurance benefits verification
Copay inquiry management
Medication inquiry management
Patient education on insurance coverage & benefits
Healthcare customer support
HIPAA compliance & confidential data handling
Healthcare case management
Social media marketing
My availability:
I am available to support you full-time, part-time, or for a minimum of 10–15 hours per week, depending on your business needs. I’m flexible to work within US business hours (PST, EST & CST) from Monday to Friday, including Australia/New Zealand, Canada, UK, and EU time zones.
Tools I'm proficient at:
Zendesk, Salesforce, Amadeus, Trello, ClickUp, Hubspot, Monday, Notion, Mailchimp, Microsoft Excel, Google Sheets, Microsoft Office (Microsoft Word, PowerPoint, Microsoft Outlook, OneDrive), Google Workspace (Google Drive, Google Docs, Gmail, Google Forms, Google Calendar, Slides), Calendly, Docusign, AI Tools ChatGPT, Google Gemini, Zoom AI, Slack AI, Claude, Loom, Slack, Zoom, WhatsApp, Microsoft Teams, Google Meet, Facebook Messenger, Telegram, Canva, CapCut
Why work with me:
With proven experience as an Executive Assistant
Experience with travel planning (flights/hotels)
Excellent organizational and time-management skills
High level of discretion, confidentiality, and professionalism
Able to work independently and meet deadlines
Proficiency in Office Suite Software (Google and Microsoft), and travel management tool
With reliable high-speed internet, working computer, noise canceling headset, and quiet workspace
Invite me for an interview.
You need someone who has the experience in keeping customers supported, someone who can stay on top of follow-ups, reduce your daily workload, help build your prospect pipeline, and keep important tasks moving without constant supervision. That's me. Message me today and let's have a chat soon.
Tags:
Virtual Assistant, Administrative Management, Sales, English, Organization, Technology Proficiency, Personal Assistant, Project Management, Healthcare, Client Relationship Management, Transaction Coordinating, Creative Problem-solving, Tech-savvy, Task Prioritization
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