Customer Service Expert (8+ Years) | Virtual Assistant | Shopify & Amazon Support

Hi, I’m Ruffa, a Customer Service professional with 8+ years of experience in the BPO industry.

I specialize in handling customer support through email, chat, and phone, including order concerns, refunds, returns, and escalations. I’ve also worked as a trainer and quality analyst, helping improve team performance and customer experience.

I’m currently transitioning into an E-Commerce Virtual Assistant role and building my skills in Shopify and Amazon Seller Central. I can assist with order management, product listing support, and basic product research.

I’m reliable, detail-oriented, and a fast learner. I’m also fully equipped for remote work with a dedicated workspace, desktop setup, and backup internet.

I’m looking for long-term opportunities where I can support your business and grow as an E-Commerce VA.