Intake & Case Support Specialist with 4+ years of experience supporting U.S.-based businesses through outbound prospecting, warm lead follow-up, lead qualification, appointment setting, and structured client intake.
I communicate confidently through phone, email, and SMS, ask effective discovery questions, document conversations accurately, and keep prospects moving through the pipeline. My background includes legal and healthcare-related intake, eligibility screening, gathering sensitive medical and employment information, coordinating consultations, and maintaining complete CRM records.
I bring C2-level English proficiency, professional phone communication, accurate documentation, and the ability to work independently while supporting U.S.-based sales and intake teams.
