I’m a results-driven Customer Service and Sales Support professional with over 4 years of combined experience in customer service, technical support, and lead generation. I’ve spent 2 years working as a CSR and Technical Support Representative in financial accounts, where I developed strong communication, problem-solving, and customer-handling skills.
In addition, I have 2 years of experience with Apex Home Maintenance and Hume, specializing in lead generation, appointment setting, and outbound sales. My role involved sourcing qualified leads, engaging prospects, and scheduling service appointments—helping drive business growth and customer acquisition.
I’m highly organized, detail-oriented, and comfortable working in fast-paced environments. I take pride in delivering excellent customer experiences while also contributing to sales goals. I’m confident in my ability to add value to any team through my work ethic, adaptability, and strong interpersonal skills.