A versatile healthcare and digital marketing professional with over 15 years of experience spanning medical, legal, and digital advertising domains. Currently serving as a Senior Virtual Case Manager for a Personal Injury Law firm while bringing extensive expertise in Ad Operations and Healthcare Quality Assurance.
Core Competencies
Digital Advertising & Marketing
Certified Google Publishing Partner (GCPP) Specialist with profound knowledge of Google's advertising ecosystem
Expert in optimizing ad inventory and revenue through Google Ad Manager, AdSense, and Header Bidding
Skilled in analyzing performance metrics using Google Analytics to drive data-informed decisions
Healthcare & Legal
Licensed nurse with experience in both clinical practice and healthcare quality assurance
Specialized knowledge in personal injury case management and medical-legal coordination
Strong background in healthcare staff training and re-education
Leadership & Operations
Proven track record in remote team management and quality assurance supervision
Experience in training and developing staff across multiple industries
Expert in implementing and optimizing operational processes
Technical Proficiency
Advanced proficiency in Google Workspace and Microsoft Office suites
Experienced with CRM platforms including Salesforce and Zendesk
Skilled in project management and productivity tools such as Notion, Zapier, and Teachable
Professional Philosophy
Committed to delivering exceptional results through process optimization and strategic problem-solving. Combines healthcare expertise with digital marketing acumen to provide comprehensive solutions that bridge multiple business domains. Demonstrates strong adaptability in remote work environments while maintaining high standards of professional service delivery.
