Dedicated and results-driven banking professional with 11 years of experience in banking, customer service, and financial operations. Proven ability to build strong client relationships, deliver exceptional service, and support customers with a wide range of banking needs including account management, transactions, loans, and digital banking tools. Skilled in handling customer inquiries and resolving issues promptly while ensuring compliance with bank policies and regulatory standards. Recognized for excellent communication, problem-solving skills, and a commitment to delivering a positive customer experience in fast-paced, high-volume environments.
