I’m a customer-focused professional with over five years of experience in banking, e-commerce, and customer service. My background includes handling disputes, client inquiries, and account management with precision and empathy.
I started my career as a Bank Teller, where I built a strong foundation in client servicing and transaction accuracy. Later, I transitioned to New Accounts, managing account openings, reports, and customer concerns across multiple channels — phone, email, and in-person.
Beyond banking, I’ve gained valuable experience in the e-commerce industry, specializing in dispute resolution, chargeback handling, and customer support. I take pride in solving problems efficiently, maintaining professionalism, and ensuring a positive customer experience in every interaction.Key Skills:
Customer Service | Dispute Resolution | Client Relations | Account Management | E-commerce Support | Communication | Problem-Solving | Attention to Detail
