A detail-oriented and tech-savvy professional with strong experience in customer support, e-commerce operations, logistics, and quality assurance. Skilled in using Amazon Seller Central and Freshworks (Freshdesk/Freshchat) to manage customer communications, process orders, and support backend workflows. Proficient in Microsoft Office, Google Workspace, Canva, Adobe Photoshop, and various remote collaboration tools. Experienced in handling a wide range of tasks including communication, order tracking, scheduling, reporting, invoicing, logistics coordination, and file management. Fully equipped for remote work with a high-speed internet connection and a high-performance laptop. Known for working independently, managing priorities effectively, and consistently delivering excellent service in fast-paced environments.
