I help Amazon and Shopify store owners maintain smooth backend operations, organized fulfillment systems, and reliable customer support workflows so they can focus on scaling and strategic growth.
With over 8 years of experience in logistics supervision and documentation management, I bring structured operational thinking into eCommerce environments. I understand how order accuracy, shipment coordination, and response time directly impact seller ratings, customer retention, and revenue performance.
I take ownership of backend systems to ensure efficiency and consistency.
Amazon Seller Central
• Order monitoring and fulfillment follow-ups
• Returns and refund processing
• Customer message support
• Shipment tracking and carrier coordination
• Sales monitoring and reporting
Shopify Store Operations
• Product uploads and inventory management
• Order processing and tracking coordination
• Customer email and issue resolution
• Backend organization and reporting
• Product listing updates and formatting
Logistics & Fulfillment Background
• 8+ years as Import & Export Supervisor in logistics operations
• Shipment coordination with freight forwarders
• Customs documentation compliance
• Invoice monitoring and billing validation
• Inventory and cargo verification
My background allows me to manage both digital operations and physical fulfillment flow, reducing errors, delays, and operational gaps.
I work independently, communicate clearly, and maintain a high standard of accountability and consistency.
I am seeking long-term collaboration with growing eCommerce brands that value reliable operations support.
Message me to discuss your current operations and how I can support your backend systems.
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