As a recent graduate of Immaculada Concepcion College with a BBA focused on Marketing Management, my role at Teleperformance was more than answering calls; it was about enriching the customer journey through strategic service delivery. My academic background in marketing principles directly contributed to understanding and responding to customer behaviors in a global setting.
Equipped with expertise in Sabre and Global Distribution Systems, our team excelled in providing top-tier support. With a customer-centric ethos at the core, I played a key role in ensuring a seamless and satisfying experience for international clientele, empowering our organization to uphold its reputation for exceptional service.
