I am a committed, friendly and hardworking Person with a passion for providing excellent customer service at all times. I always having the needs of the customers and the reputation of the organization at heart. I have dealt with customers’ enquiries and complaints through chat, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.
I have been a customer service representative for the last four years. I worked at a number of different jobs, some of which involved phone calls, chat, and email. As someone with experience as a customer service representative, I understand the importance of active listening in providing accurate information and resolving customer concerns, maintaining my integrity and making sure that each client is satisfied with my services are both crucial to me. And I believe I am a high achiever and I have always received positive feedback from my managers and supervisors in previous roles. I am sure I possess the range of abilities required by every business. I always set a good example for the company because of the type of person I am, and I'll make sure I'm in responsibility of my own professional development.