Top-performing Collection Specialist | Accounts Receivable | Email Support Expert
Results-driven Collection Specialist managing 60+ overdue accounts per shift, specializing in high-volume email collections, accounts receivable, billing support, and payment follow-ups. Handles 80–100+ emails daily to secure payments, resolve disputes, and reduce delinquent accounts.
Proven ability to meet and exceed KPIs, improve cash flow, and maintain accurate financial records. Skilled in payment negotiation, dispute resolution, CRM tools, data entry, and customer service, ensuring professional and positive client communication at all times.
Experienced in managing large portfolios with minimal outbound calls, focusing on efficient email strategies that drive results. Detail-oriented, reliable, and committed to helping businesses maintain healthy cash flow and smooth financial operations.
