I worked with ADP Inc. for five years, from September 2017 to November 2022. I learned the skills of basic U.S. payrolls and taxes for employee, also known as W2 employee.
I worked at Capital One Philippines Support Service Corporation from August 2016 to May 2017 as a senior operation representative under fraud investigation and fraud recovery ----------- was a none voice account.
My first customer service work experience was with EGS-APAC Customer Services, currently known as Alorica Inc. I started working in the company on July 2006 up to September 2015.
Prior to my call center work experienced, I was an operation manager in Academy for Creating Enterprise. I managed the bakeshop business operation of the company, wherein I was tasked for product costing, production forecasting, and product development.
I am an undergraduate of accountancy and have knowledge of basic financial accounting and recording.
