I achieved top honors in the October 2021 Certified Human Resource Assessment Examinations. I possess 2 years of expertise in Lead Generation, Cold Calling, and B2B Sales, along with 5 months of HR recruiting experience. Furthermore, I bring a decade of experience in the BPO industry, spanning Customer Care, Technical Support, and Sales roles.
I can manage various customer issues depending on account assignment; transactions can be related to billing and technical, client inquiries, or product support. Through open and interactive communication, I ensure customer satisfaction, provide professional customer support, and build sustainable relationships and trust with customer accounts.