I am detail-oriented Customer Support Specialist with experience supporting US-based small business owners. Skilled in email and chat support, inbound and outbound communication, data entry, documentation, and follow-ups.
Proficiency:
-Salesforce
-Slack
-Gmail
-Google Workspace
-Excel
-Canva
-Google Sheets
-Facebook
-Instagram
-Teams
Experienced in managing business page operations, creating content visuals, handling customer inquiries, and tracking social media analytics to monitor engagement and performance. Reliable, organized, quick to learn, and committed to helping businesses stay efficient and deliver great customer experiences.
