I’m a results-driven customer experience and sales professional with 17+ years in the BPO industry, backed by dual degrees in ICT and Business Administration. My background spans Customer Service, Level 2 Technical Support, Senior Process Executive, Account Specialist, and B2B Sales Customer Expert—giving me a strong blend of technical understanding, customer insight, and revenue-focused skills. I excel in building relationships, qualifying leads, resolving complex issues, and setting high-quality appointments that directly drive business growth. Known for being adaptable, professional, and solutions-oriented, I thrive in fast-paced environments and consistently deliver strong performance. I’m now seeking opportunities where I can leverage my communication skills and sales expertise in AI Automation Specialist, Saas or API Integration, Client Engagement, B2B Sales Support roles.
